SmartCall Messenger - Multiple Departments

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  • Monthly or Yearly Payment Option
  • Improve Staff Efficiency and Increase Patient and Customer Satisfaction
  • Track Wait Times, Manage Customer/Patient Flow
  • Instantly Notify Patients Via Text or Page
  • Discreetly Manage Patient Flow.  HIPAA Compliant.
  • Immediate Activation Over Secure HTTPS Web Server
  • Integrates with JTECH SmartCall Paging Systems
  • Review the Terms and Conditions to complete the purchase.
  • PO Customers Please Contact Us to Place Your Software Order
  Once we receive your order, we will send you a welcome email within 24 hours with a link to get started.

Additional Features

Our waitlist app helps you manage customer and patient workflow.

Welcome Message
Send a default welcome message automatically or create a custom welcome message when the patient or customer enters the system. 
Easily add notes for so staff can stay updated on details discreetly. 
Text Notification
Text patients and customers when it is their turn or welcome them when they enter the waitlist.

Immediate Activation
Get started right away. No set-up needed.

Pager Notification
Easily integrate your paging system for maximum flexibility. 

Visual Interface
Full color, at-a-glance view of wait rotation, wait times and paging history.
Secure Communication 
The SmartCall Messenger web server is a local, HTTPS envirionment for optimal privacy and security.
HIPAA Compliant
HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. Our app, network, and security follow this standard.

View waitlist volume and average wait time across specific departments on any given day, week or year. Export reports as needed. 



  • ISTATION Transmitter 
    (If using a paging system with the app)

Admin Reports

  • How many visits 
  • Wait times 
  • Staff / User on duty
  • Export to .CSV or .XLS

Web Browsers

  • Google Chrome
  • Firefox – version 31.0 or higher
  • Internet Explorer – version 10 or higher
  • Opera version 23.0


  • Each department has their own waitlist
  • Add as many departments as needed 
  • Select icon and name for department

Administrative Info

  • Add a company logo
  • Edit Company Info
  • Add/Edit Pagers and Transmitters
  • Add/Edit Departments
  • Add/Edit Preset Messages

Manage Staff Access

  • Add/Edit Users and Passwords
  • Choose specific names or titles for users
  • Manage access permissions by department

SMS Texting

  • Send unlimited SMS to patients or staff
  • Outgoing texts via secure HTTPS