HostConcepts® is an all-in-one solution for restaurant waitlist and table management. Manage your waitlist, track reservations, and optimize table and server management with ease. Stay connected to your guests via unlimited text. Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference. With HostConcepts, you can easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs.
Guest SMS Texting
Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.
Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist.
Reservations & Reserve with Google
Accept reservations on your website and acquire more customers through Reserve with Google booking capabilities (Coming Soon)!
Easily manage your reservations with at-a-glance auditing of guests seated, wait times, cancellations and more.
Easily update table status and availability to seat guests quickly for an optimal guest experience.
Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.
Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules.
Ensures you don't lose important information on your waitlist if your restaurant's internet connection is interrupted. Continue to access guest reservations and waitlist to keep things rolling smoothly.
HostConcepts How-To Video Library